Name
Integrating telemedicine and patient navigation into your EMS system: Taking patient care to the next level
Date & Time
Monday, July 18, 2022, 1:30 PM - 3:00 PM
Marc Eckstein
Description

Fire departments across the nation continue to be challenged by rising call loads, an increase in low acuity calls for chronic medical conditions, mental health issues, and substance abuse problems. Many of these patients do not require ambulance transport to an ER, but they do need assistance and services. Paramedics are getting burned out responding to so many of these calls, making them unavailable to respond to the patients who truly need their life-saving skills.

Real time telemedicine and patient navigation finally allows EMS to break from the “You call, we haul” model. Low acuity patients can be safely treated in place and then social workers will follow up to provide linkage to primary care and community services. This model takes patient care and public safety to the next level, while reducing response times to critical calls and improving paramedic morale. Transforming emergency care…the time is now!

Session Type
General Session