Conference Exhibitor & Sponsor Policies
Due to the limited amount of space and the cost to facilitate the First There First Care (FTFC) & Gathering of Eagles Conference, we have implemented the following policies:

Conference Access
The exhibitor fee or sponsorship level determines the number of representatives granted access to conference sessions. A registered exhibitor or sponsor may not split access with another individual for any duration of the event.

Cancellations
All cancellations must be requested in writing to the Finance Section Chief, at vendors@firsttherefirstcare.com, no less than sixty (60) days before the start of the conference.  If, for any reason (including Pandemic limitations), you cannot attend the FTFC/Gathering of Eagles conference . You must choose one of the below 2 options:

Option 1:  (You can transfer your registration to the FTFC/Gathering of Eagles conference in the following year)
 

If the registered participant cannot attend the conference, their registration can be transferred to the FTFC/Gathering of Eagles conference in the following year. Any additional costs for exhibitor space will be invoiced separately and must be paid within 30 days of the invoice date. Failure to pay within this timeframe may result in cancellation. .

Option 2:  (You can cancel your registration)
 

• Sponsor : Should the sponsor be unable to occupy or use the tabletop space, badges, and other optional items sponsored, the Sponsor shall promptly notify FTFC and Eagles Finance Section Chief, at vendors@firsttherefirstcare.com. If a cancellation occurs at least 60 days before the start of the conference, sponsors are eligible for a partial refund. In cases where the full fee has been paid, 50% will be refunded. However, if only half of the fee has been paid, no refund will be issued. Cancellations made less than 30 days before the conference will not qualify for any refund.
   
• Exhibitor : Exhibitors may request a refund up to 30 days before the start of the conference. Refunds are subject to a 20% administrative fee. No refunds will be issued for requests made within 30 days or less of the conference start date.

No Shows
Exhibitors or sponsors who fail to attend the conference will forfeit 100% of the registration fee. No transfers or exceptions will be accepted. Those who did not pay in advance will be billed for the exhibitor/sponsor fee, and payment will be due upon receipt of the invoice.

Receipt of Payment
All exhibitor registrations or sponsorship commitments must be paid in full within 30 days from the start of the program unless you have made specific arrangements with the sponsorship coordinator. If you have any questions regarding exhibitor registrations or sponsorship commitments, please contact the sponsorship coordinator at vendors@firsttherefirstcare.com.

Refunds
Please allow 90 days to process any refunds. Once your refund has been processed, you will receive an email confirmation. It can  take up to 10 business days for your refund to be reflected on your credit card statement.

Your funds will be returned using the same method you used to pay for your registration. If you used an ACH, wire transfer, or credit card to pay for your registration, a 3% processing fee will be deducted.