Cancellation Policy 2024
Conference Exhibitor & Sponsor Policies
Due to the limited amount of space and the cost to facilitate the First There First Care (FTFC) & Gathering of Eagles Conference, we have implemented the following policies:
Conference Access
The exhibitor fee or sponsorship level determines number of representatives granted access to conference sessions. A registered exhibitor or sponsor may not split his or her access to another individual for any duration of the event.
Cancellations
If for any reason (including Pandemic limitations) you will not be able to attend the FTFC/Gathering of Eagles conference during the week of June 10-14, 2024, all cancellations must be requested in writing to the Finance Section Chief, Vince Cinque at vendors@firsttherefirstcare.com. You must indicate one of the below 2 options:
Option 1: You can transfer your registration to 2025 conference
Should the registered participant be unable to attend the conference, you can transfer your registration to FTFC/Gathering of Eagles 2024 event without any additional fee.
Option 2: You can cancel your registration
- Sponsor ($5501 and up): Should the sponsor be unable to occupy and use the tabletop space, badges, and other optional items sponsored, the Sponsor shall promptly notify FTFC and Eagles Finance Section Chief, Vince Cinque at vendors@firsttherefirstcare.com. In the event of a cancellation prior to April 15th, 2024, sums paid will be refunded to the sponsor as follows: If 100% of the fee has been paid, 50% of the fee will be refunded; if 50% of the fee has been paid, no refund will be issued. If the cancellation occurs after May 14th, 2024, no refund will be given.
- Exhibitor ($3500-$5500): Exhibitors may request refund until May 14th, 2024 and are subject to a 20% administrative fee. No refunds after May 14th, 2024.
No Shows
Exhibitors or sponsors who fail to attend the conference will forfeit 100% of the registration fee. No transfers or exceptions will be accepted. Those who did not pay in advance will be billed for the exhibitor/sponsor fee and payment will be due upon receipt of the invoice.
Receipt of Payment
All exhibitors or sponsorships commitments must be paid in full within 30 days from the start of the program unless you have made specific arrangements with the sponsorship coordinator. For any questions regarding exhibitor registrations or sponsorship commitments, please contact the sponsorship coordinator, at vendors@firsttherefirstcare.com.
Refunds
Please allow 90-120 days to process any refunds. Once your refund has been processed, you will receive an email confirmation. It can then take up to 7 business days for your refund to be reflected on your credit card statement.
Your funds will be returned via the same method you paid for your registration.
If you paid by check/bank transfer/wire, please allow up to 120 days for a refund as we manage the large numbers of refunds (charges applicable if any).
Conference Access
The registration fee grants one (1) individual access to conference sessions for the day(s) of the selected admission item. A registered participant may not split his or her access to another individual for any duration of the event.
Cancellations
If for any reason (including Pandemic limitations) you will not be able to attend the FTFC/Gathering of Eagles conference during the week of June 10-14, 2024, all cancellations must be requested in writing to the registration coordinator at registration@firsttherefirstcare.com no later than May 19th, 2024. No refunds will be considered after May 19th.
You must indicate one of the below 3 options:
Option 1: You can transfer your registration to 2025 conference
Should the registered participant be unable to attend the conference, you can transfer your registration to FTFC/Gathering of Eagles 2025 event without any additional fee.
Option 2: You can transfer your registration to another person
Should the registered participant be unable to attend the conference, the registration fee may be transferred to one (1) unregistered individual. Please include the name and email address of the person replacing you.
Option 3: You can cancel your registration
Should the registered participant be unable to attend the conference, the registered participant can cancel their registration and receive a full refund of the registration fee less $75 towards bank processing and cancellation charges.
No Shows
Participants who fail to attend the conference will forfeit 100% of the registration fee. No transfers or exceptions will be accepted. Those who did not pay in advance will be billed for the registration fee and payment will be due upon receipt of the invoice.
Receipt of Payment
All registrations must be paid in full within 30 days from the start of the program, unless you have indicated that your registration is to be paid via employer Purchase Order (PO) or check. If you have any questions, feel free to contact registration coordinator at registration@firsttherefirstcare.com.
Refunds
Please allow 90-120 days to process any refunds. Once your refund has been processed, you will receive an email confirmation. It can then take up to 7 business days for your refund to be reflected on your credit card statement.
Your funds will be returned via the same method you paid for your registration.